We are happy only if you’re happy. If you aren’t 100% satisfied with your purchase, let us know. You have 60 days after we ship you your order to explore the benefits of the product and draw your own conclusions. Hopefully, you’ll become one of the many customers who contact us to share the joy of their experience with us.
Keep in mind that we are usually advising all our customers to take some time with the supplements in order for them to prove their effect over the organism, before reaching a conclusion.
Yet, if you are not satisfied with your investment, you can easily ask for your money back! It’s our duty to make sure you are contented with your decision and to stand by you any moment of our journey together, wherever it may lead.
So, if you decided that purchased product is not for you, here is what you have to know:
All product bottles purchased online can be returned within 60 days after they have been shipped, meaning mailed to you. We’ll make sure you’ll know the date, as we’ll send you an email to announce you the shipment, and you can also check it on the delivered package.
For United Kingdom customers, the 60-day refund period applies regardless of your province of residence and is compliant with United Kingdom ’s Distance Selling and Cross-Border E-Commerce refund expectations. Refunds will be processed in United Kingdom Pound.
To get a refund, you must send the supplement bottles back to us, to the following Returns United Kingdom address .Please keep in mind that we do not support the return shipping costs. It’s ok if you sent them even on the 59th day of your 60-day money back guarantee period and we receive them several days later. You will still get a refund if you shipped in due time.
Please be aware that as a United Kingdom customer, you are responsible for international return postage to our U.S. returns facility. We recommend using a trackable shipping method and retaining proof of shipment.
As long as you sent back ALL the supplement bottles, you can rest assured the refund will be processed in only a few days after we receive your package.
Refunds for Canadian orders will appear on your statement in your local currency (£), and your financial institution may apply a currency conversion rate based on your card or bank policy.